News from PRS&
The inauguration of the Samsung Experience Store at Westfield London marked the commencement of an exciting journey into the realm of innovation and customer-centric excellence. With eager anticipation, a lengthy queue of customers eagerly awaited the grand opening...
On the brink of the grand opening of SES Westfield London on Friday, January 5th, the excitement is palpable! As we eagerly anticipate this momentous occasion, it's essential to extend our heartfelt gratitude and congratulations to every individual who has contributed...
Come join us on our social media platforms to catch a glimpse of our PRS Wrapped 2023 Reel! This past year has been an absolute whirlwind of firsts, milestones, and countless other noteworthy moments that we've been eager to share. Unfortunately, even with all the...
Today marks a historic day for the smartphone industry as Samsung has officially released its latest Galaxy smartphones. The new Galaxy phones are the epitome of innovation, design, and technology. The release of these new devices is a testament to Samsung's...
Matyas's video introducing the new galaxy phones is a true celebration of innovation and technology. In this video, Matyas showcases the latest addition to the galaxy line of phones, and it is nothing short of amazing. With its sleek design and advanced features,...
PRS was all about the festive season yesterday, celebrating Christmas Jumper Day across the business and it was a massive success - we even beat last year’s target donations raised for Save the Children Charity by a mile! We are so proud of our teams! There were some...
On Friday 21st October 2022 we announced our approach to supporting our colleagues through the 'cost of living crisis', with a pay increase for the majority, effective 1st November 2022. Over the past year we have been keeping a close eye on inflation, announcements...
The Oxford Street Samsung Experience Store was closed for refit for a couple of months. Being one of our flagship stores, it was felt we needed to freshen it up with a new design. More digital screens, more room for accessories and ecosystem products but most...
We launched our first, PRS staffed and facilitated West London Pop Up in August this year. The Pop Up housed the latest tech Samsung had to offer and proved a huge hit with local shoppers. We served numerous customers who were able to try out the new devices we had on...
Hey!
With the busy season upon us, we are hiring for varied roles across the country!
Check the link below out to find out all about us and the roles we are hiring for! 👏 👏
Come and join us for a fresh start to a new year!
https://partner-retail-services.breezy.hr/
Today on Remembrance Sunday and tomorrow, Armistice Day, 11th Nov, we will come together as a nation to remember the fallen.
We will be joining a national pause to honour and reflect on those who have made the ultimate sacrifice for the freedoms we hold as a nation today.
`They shall not grow old, as we that are left grow old:
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning, we will remember them`
#Wewillrememberthem #Armisticeday #Remembranceday #Prspeople #lestweforget
We are excited to share some fantastic news regarding Store Manager SES Liverpool. We interviewed great candidates and we are now delighted to announce, Matthew Wallace has been promoted to Store Manager in Liverpool
Matty`s journey with SES began in 2015 when he joined our team as a consultant.
His natural ability, combined with his unwavering commitment to excellence, quickly led to his promotion to Team Leader. Over the next few years, Matty continued to impress his colleagues and management with his skills and dedication to customer satisfaction.
In recognition of his outstanding contributions, Matty was promoted to Assistant Manager. In this role, he consistently demonstrated his ability to motivate and inspire his team while driving exceptional results.
Today, we are thrilled to announce that Matty has reached another significant milestone in his career with us.
We have no doubt that Matty will continue to be an invaluable asset to our company. His passion for our business, coupled with his strong leadership skills, make him the perfect candidate for this role.
Please join us in congratulating Matty on this well-deserved promotion! 🎉 🎉
#Samsungexperiencestores #prspeople #promotions #ourpeoplemakethedifference #Liverpool
Whilst enjoying lots of Diwali treats, we thought we would take the opportunity to see how those celebrating Diwali at PRS are going to enjoy the festivities!
Thank you for sharing Shanandha Srinivasan, one of our fabulous Customer Experience Experts at our SES - Westfield London!
Diwali, also known as Deepavali, means "row of lights." It is a festival celebrated primarily in India and among Indian communities worldwide, symbolizing the victory of light over darkness and good over evil.
The festival involves lighting lamps and candles, exchanging gifts, and celebrating with family and friends. It marks various significant events in Hindu mythology.
Diwali holds a special place in my heart as it symbolizes the victory of light over darkness and good over evil. It’s a festival that brings families together, fostering love, joy, and a sense of community.
The vibrant decorations, the aroma of sweets, and the sound of laughter create an atmosphere filled with happiness and hope.
Diwali is important because it symbolizes the triumph of light over darkness and good over evil. It’s a time for family gatherings, sharing joy, and reflecting on personal growth. Celebrating on October 31st adds a unique twist, blending the festive spirit of Diwali with the excitement of Halloween, making it a special occasion for you. This combination allows for creative celebrations, merging traditions and creating lasting memories with loved ones. It’s a time for creativity, allowing us to blend cultural customs and create new memories.
The joy of sharing sweets with neighbours, the thrill of decorating the house, and the warmth of family gatherings make this celebration truly special. It’s an opportunity to reflect on the past year, express gratitude, and set intentions for the future.
This year, I’m especially excited to celebrate both festivals together, combining the themes of light and creativity. The shared joy, laughter, and festivities on October 31st will make it an unforgettable occasion, reminding us of the importance of unity and celebration in our lives.
Diwali is not just a festival; it’s a celebration of life, love, and togetherness.
#prspeople #diwali
Wishing all of our colleagues and customers who are celebrating, a very Happy Diwali
At PRS, we are celebrating by tasting some beautiful Diwali sweet treats, besan ladoo and soan papdi! 🎉
#Diwali #Ourpeoplemakethedifference #prspeople #samsungexperiencestores #celebration
We are delighted to announce Josh Ditchefield has been successfully appointed to the role of General Manager - SES Trafford, which means a new exciting chapter for an already successful store.
Josh is a true testament to when it comes to PRS investment in nurturing and promoting talent. His first role with us incredibly was as a part time customer service advisor within Trafford in October 2015.
By showing true skill and determination from the beginning, he was able to quickly advance into Assistant Manager Role, overseeing many areas of the business, which then allowed him to progress once again into the Deputy Manager Role. This was all carried out within just three years alongside valuable guidance from his line manager at the time, Julia.
Fast forward to November 2018, he joined Liverpool as their Store Manager and managed to lead the team into becoming Store of the Year within two years, which has now been won multiple times by the store alongside other awards along with being a great support regionally to other managers within the business as well as his own team, some of who have also grown within the business with his guidance.
This promotion is a shining of example of how a colleague can enter PRS starting as a part time role and really make such an impact within a relatively short space of time!
We are sure you will join us in congratulating Josh as we are know that he will lead Trafford to even more of a success with its fantastic team and foundations already in place!
Congratulations Josh, well deserved!! 🎉
#ourpeoplemakethedifference #promotions #prspeople #managers #newbeginnings #samsungexperiencestores
We are delighted to announce, Julia McCarthy has been successfully appointed to the role of Regional Manager, marking an exciting new chapter for her career and our business.
Julia has been with PRS since the beginning, where she has consistently delivered outstanding results. Julia has shown incredible dedication and leadership, also an ability to learn and grow as an individual. Her hard work has led Trafford to be our largest growth store, with still much more potential yet. Among her many accomplishments, she led her team to win both the People Store of the Year and the Retail Store of the Year Awards —testament to her ability to foster a thriving team culture and drive exceptional business performance.
This promotion represents an important moment for the company, as it not only highlights our commitment to promoting talent from within, but also demonstrates the potential for growth and wider movement across our business. Julia’s journey is a true example of this.
Please join us by congratulating Julia on this well-deserved promotion. We all look forward to working closely with her as she steps into this new role.
Congratulations Julia!
#newbeginnings #celebrate #prspeople #ourpeoplemakethedifference #samsungexperiencestores
Well......is it fate that you saw this post???
We have some pretty exciting job opportunities available across the country!
Why not take that leap and join us!
We have everything from customer service advisor to Management and new Trainer opportunities! 🎉
Click below to find out more!!!
https://partner-retail-services.breezy.hr/
#samsungexperiencestores #prspeople #ourpeoplemakethedifference #newjobnewme #newopportunities
In recognition of Mental Health Day 2024 and this year’s theme, `Prioritising Mental Health in the Workplace,` we are excited to announce the launch of Mental Health First Aid Training at PRS, to acknowledge that prioritising mental health is not solely based on one day in the calendar but focusing on it every single day
This initiative reflects our ongoing commitment to building a supportive and inclusive environment for all of our colleagues
The training will be rolled out in phases, ensuring that those who meet the criteria of becoming a Mental Health First Aider have the opportunity to participate (details to follow).
The main objective is to equip colleagues, regardless of their role at PRS, with the skills to recognise mental health challenges, and guide their peers by signposting toward professional help.
We believe this will be such a valuable resource and an opportunity to strengthen our workplace culture together and are so excited to empower our colleagues even further
#WorldMentalHealthDay
#OurPeopleMakeTheDiffernce
#PRSPeople
#SamsungExperienceStores
300 apples and 300 pots of honey to distribute to every Samsung Experience Store in the UK to enjoy a sweet delicacy for Rosh Hashanah ( Jewish New Year) last week? No problem! 🍎 🍯
#PRSPeople
#OurPeopleMaketheDifference
#Samsungexperiencestores
#Roshhashanah
#JewishNewYear
PRS would like to wish all of our Jewish colleagues and customers a very Happy Rosh Hashanah, we wish you all a sweet new year.
PRS colleagues will be celebrating with a delivery of apples and honey to enjoy - pics to follow!
#PRSPeople #Samsungexperiencestores #ourpeoplemakethedifference #roshhashanah
At our annual SES Store Managers conference this week, there was so much to celebrate including the acknowledgement of the hard work put in by all of our colleagues in all of our stores through 2023-24.
Special congratulations for their contributions goes out to the following: 🎉
Outstanding Service Award - Calum Pentony (Service Operations Manager)
Retail Store of The Year - SES Trafford Centre
Samsung Award - SES Trafford Centre
Store of The Year - SES Liverpool
Service Store of The Year - SES Canary Wharf
People Store of The Year - SES Trafford Centre
Experience Store of The Year - SES Liverpool
Let`s not forget the winning team who won the out of hours competition whilst at the conference this week! Winners of axe throwing, rifle shooting, Segway challenge and bungee race on bouncy castle!! Probably the most difficult award to achieve all round!
PRS look forward to supporting what every store creates and strives for this year!
hashtag#samsungexperiencestores hashtag#storesoftheyear hashtag#awards hashtag#ourpeoplemakethedifference hashtag#prspeople
